When the iPhone first launched, I wasn’t immediately sold. Multitouch was elegant, yes - but elegance isn’t enough. It took until the iPhone 3GS for Apple to combine interaction innovation with real-world utility: performance, 3G, and a feature set that justified...

There's a particular kind of product manager I've come to value above all others. They're not the ones with the most polished presentations or the most impressive frameworks. They're the ones who can look at an ambiguous problem and just start building something....

The landscape of product discovery is shifting beneath our feet. While companies pour resources into SEO, social media marketing, and traditional advertising, a quiet revolution is taking place: AI systems are becoming the first customers to "meet" your product. The...

In my previous article on guardrails, I argued that AI failure modes map directly to product failure modes. Now, with OpenAI's launch of ChatGPT Health in January 2026, we're witnessing this principle play out in the highest-stakes arena imaginable: human health. Over...

I've been thinking about how product management has changed over the past few years. Not the tools or the methodologies as those shift all the time, but the fundamental expectations of the role. The clearest signal I've seen is in roadmap reviews. Five years ago, you...

Every product leader I know is feeling the same pressure right now: do more, move faster, ship quicker. AI tools promise to accelerate everything: research, prototyping, analysis. And they do. But here's the uncomfortable truth we need to talk about in 2026: AI is...

AI has always meant 'Augmented Intelligence' to me since I saw Kasparov at Web Summit years ago when he coined the term. This still applies today - AI can facilitate massive efficiencies for the following: Summarising interviews, clustering feedback, drafting a PRD,...

This week saw the 24th anniversary of the launch of the original iPod – the device that changed our relationship with music forever. After leading the product function at Hilo for the past few months (Where I had my own 'iPod moment') I felt it timely to reflect on...

The Unglamorous Work of Strategic Momentum Strategic momentum dies slowly through neglect, not dramatically through bad decisions. The problem is that no one actually sits down and decides to stop following the strategy, it just stops being the thing that determines...

Many years ago in my twenties I’d stumbled on a role that required me to lead a small team. Everything was new then aka I didn’t have a clue. I thought that in order to be effective I had to be super hands on, executing alongside the designers and strategists at...