Open Letter to TUI / Complaint
Dear Sir / Madam I am writing to you again after my initial complaint dated 20th July. I cannot tell you how stressed I am after what has been one incident after another with TUI the past week. Instead of arriving back from holiday with my son (The only time I could...
Aligning Product Strategy with Business Goals: Vision and Execution
Ring-fencing product managers from the realities of the business is no longer acceptable. It is not enough to task product leaders with vision and strategy remits without tying these closely to the overarching business goals. Additionally it is now imperative for...
Creating a Product-Led Culture: A Personal Take
'Product-led' has been such a buzzword in recent years. The story goes that product-led companies not only harness great work cultures but are also set up for commercial success by this very culture and way of working. But what does it mean to be 'product-led', and...
Must-Have Skills for Product Managers in 2024: What Recruiters Are Hunting For
There have been so many analogies and directives around what the role of a product manager entails. One minute it is being 'CEO of the product' and then not, another being 'data-driven' or product-led and so on. In reality the role of product managers has become...
The Game Changing Impact of iOS 18 and Apple Intelligence in the world of AI
Apple often wait in the sidelines - not always first with technology or innovation but most certainly extremely impactful on launch. Why is this so interesting? For years ‘intelligent assistants’ such as Google’s assistant have stolen the march on Apple’s often...
The Pitfalls of Radical Candor: A Critical Examination
Communication is key. After running teams, coaching and also being a parent I realise that with good communication issues can be resolved quickly with the minimum amount of pain all round. A few years ago I decided to introduce Kim Scott's 'Radical Candour' concept to...
From PM to CPO – Your Blueprint to Product C-Suite
The old adage 'be careful for what you wish for' can often apply to career moves or aspirations. Many product managers see moving to VP Product, Head of Product or even CPO a natural career progression. However the transition to C-suite might not be for everyone. With...
Leadership Lessons from Silicon Valley’s Most Successful Startups
Building products is hard, getting them to market harder and then turning that initial traction into something that becomes part of our daily lives...well, that's something different altogether! Whilst your teams or company may never reach the stratospheric heights of...
Understanding Technical Debt: Why Product Teams Must Pay Attention
Epilogue 16 years ago, MindCandy, a kids' entertainment brand, launched an incredibly successful MMORPG (multiplayer online role-playing game) which was played in a web browser. With over 80 million registered users across 150 territories at several points the company...
Tools Series: Loom – Using Video to drive more efficient communication
Recently our CEO at Steer73 shared a Loom as part of a client update. And this got me thinking - there are so many great tools out there that help us make work easier, faster and more collaborative. As part of a ‘Tools’ series I’m going to dive into things that I use...